Compare approaches
In-house team or external agency?
Compare accountability and available capacity before comparing a monthly fee.
In-house
An internal owner can keep business context close to decisions. Confirm the time, technical support and specialist skills actually available.
Agency
An outside team needs a clear brief, implementation access boundaries and a named internal reviewer. Clarify who performs the work and how knowledge is retained.
The decision to resolve
Who will implement, verify and maintain the work when the initial project is over?
Compare proposals fairly
Use the same deliverables, responsibilities, access assumptions and acceptance evidence for both options. Confirm actual availability and terms with the responsible provider.