Measurement scope

Competitor observation planning

A comparison should use a defined question and repeatable public observations.

Choose comparable examples

Identify the service, geography and customer need that make each website relevant. A familiar brand is not automatically a comparable business.

Keep the observation dated

Record the public URL, visible fact and receipt date. Do not infer private revenue, customer volume or operating capacity from a page.

Use the finding constructively

Look for an unanswered customer question or a clearer explanation. Do not copy artwork, testimonials or proof from another business.